| Dependency Area | Description |
|---|---|
| GPS & Geo-Fence Technology | Attendance, visit tracking, geo-fencing, route tracking and kilometer calculations depend on GPS accuracy. |
| Mobile Device Hardware | Device RAM, processor, GPS chipset, and battery performance affect application behavior. |
| Internet Connectivity | Required for synchronization of attendance, visits, orders, collections, and activities. |
| Operating System Behavior | Android and iOS may impose background processing and location restrictions. |
| User Operating Practices | Incorrect settings or improper usage may impact tracking accuracy and data synchronization. |
|
|---|
| Component | Recommended Specification |
|---|---|
| Device | Latest iPhone Models |
| iOS Version | Latest Stable iOS Version |
| Internet Connectivity | Strong 4G / 5G |
| GPS Capability | GPS & Location Services Enabled |
| Area | Possible Impact |
|---|---|
| Background Tracking | May vary based on iOS policies |
| Geo-Fence Trigger | May behave differently across versions |
| Location Refresh | Controlled by iOS privacy settings |
| Battery Optimization | May affect real-time tracking |
For GPS-intensive field operations, Android devices are generally recommended due to greater flexibility in background tracking and location services.
| Requirement | Recommendation |
|---|---|
| SPOC (Single Point of Contact) | One customer-side SPOC |
| User Training | Mandatory initial training |
| Device Standardization | Similar device categories preferred |
| Internet Availability | Stable mobile internet |
| GPS Permissions | Always enabled during working hours |
| Operational Discipline | Proper Login, Visit Update & Logout Process |
| Category | Recommended (Do's) | Avoid (Don'ts) |
|---|---|---|
| Device Requirements | Use Android 11+, minimum 8GB RAM, 5-6GB free storage | Use outdated devices, low RAM devices, insufficient storage |
| Battery Management | Keep battery above 20%, carry power bank if required | Allow battery to become critically low |
| GPS & Location Services | Keep GPS ON and use High Accuracy Mode | Turn OFF GPS during working hours |
| Location Permissions | Allow "All the Time" Location Access | Deny Location Permissions |
| Background Activity | Allow background running and Auto Start | Force close application |
| Battery Saver Settings | Keep Battery Saver OFF | Enable Battery Saver, Ultra Power Saving, App Sleep |
| Internet Connectivity | Maintain active internet connection | Work offline for extended periods |
| Google Services | Keep Google Maps & Play Services updated | Disable Google Maps or Play Services |
| Application Updates | Install latest version | Continue using outdated version |
| Daily Login | Login at beginning of day | Delay attendance login |
| Daily Logout | Logout properly | Exit app without logout |
| Data Synchronization | Sync orders, collections, visits & activities regularly | Keep data unsynchronized |
| Visit Activities | Complete visits with status and remarks | Leave visits incomplete |
| Data Entry | Enter accurate customer and transaction data | Submit incorrect or incomplete information |
| GPS Accuracy | Prefer open areas with good signal | Operate from basements, tunnels or poor signal locations |
| Credentials Security | Keep credentials confidential | Share credentials |
| GPS Integrity | Use actual device location | Use Fake GPS or Mock Location Apps |
| Issue Reporting | Report issues immediately with screenshots | Ignore application issues |
| Device Maintenance | Restart device weekly | Keep device running continuously |
| Storage Management | Maintain 5-6 GB free space | Allow storage to become full |
| Activity Recording | Record visits and activities immediately | Skip activity updates |
| Operational Gap | Possible Impact |
|---|---|
| Low Quality Device | GPS inaccuracy and delayed tracking |
| Weak Internet Connection | Synchronization delay |
| Battery Saver Enabled | Background tracking interruption |
| Multiple Device Types | Inconsistent user experience |
| Location Permission Disabled | Attendance and geo-fence failures |
| No SPOC Coordination | Operational confusion |
| Untrained Users | Increased support dependency |
| Dependency Factor | Potential Impact |
|---|---|
| GPS Signal Strength | Tracking accuracy may vary |
| Mobile Network Stability | Delayed synchronization |
| Device Hardware Quality | GPS performance differences |
| Android / iOS Restrictions | Background tracking limitations |
| User Permission Settings | Attendance and location failures |
| Indoor Usage | Reduced GPS accuracy |
| Battery Optimization Policies | Location refresh delays |
Certain GPS and location-related limitations may remain beyond application-level control because they depend on:
Satellite availability
Telecom network quality
Device hardware capability
Operating system restrictions
User permission settings
| Support Channel | Purpose |
|---|---|
| Ticketing System | Issue logging, tracking and escalation |
| Knowledge Base | Self-help documentation and FAQs |
| Video Tutorials | User training and operational guidance |
| Messenger Support | Quick communication |
| WhatsApp Support | Human-assisted support with ticket integration |
| Email Support | Formal communication and escalations |
Users are encouraged to review:
| Self-Help Resources |
|---|
| Knowledge Base Articles |
| Video Tutorials |
| User Manuals |
| FAQs |
| Training Materials |
BreezeFSM performance may vary based on:
| External Factor | Managed By |
|---|---|
| GPS Availability | Satellite Providers |
| Mobile Network | Telecom Operators |
| Device Hardware | Device Manufacturer |
| Operating System Policies | Android / Apple |
| User Permissions | Device User |
Therefore, attendance tracking, geo-fence monitoring, route tracking, and location-based activities may occasionally be affected by factors beyond application-level control.