If you're unable to log in to BreezeFSM from a new or different device, it may be due to security restrictions, IMEI lock, or session conflicts. Follow these steps to resolve the issue:
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BreezeFSM may be restricted to a single device login based on IMEI (device identification).
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If your company has enabled IMEI Lock, you must contact your admin to reset or change the registered device.
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If you didnβt log out from your old device, the system might not allow a new login.
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First, log out from the previous device, then try again on the new device.
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Go to Settings β Apps β BreezeFSM β Storage β Clear Cache
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Restart the app and try logging in again
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Ensure you have a stable internet connection (WiFi or Mobile Data)
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Update BreezeFSM from the Google Play Store before attempting to log in
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If you need to change your registered device, contact the BreezeFSM Support Team:
π§ Email: support@lokaviveka.com
π² WhatsApp: +91-8981402299
π Help Desk Portal: Click Here