πŸ”‘ Why Can’t I Log in from a Different Device?

πŸ”‘ Why Can’t I Log in from a Different Device?

If you're unable to log in to BreezeFSM from a new or different device, it may be due to security restrictions, IMEI lock, or session conflicts. Follow these steps to resolve the issue:

1️⃣ Check IMEI Lock Restriction

βœ… BreezeFSM may be restricted to a single device login based on IMEI (device identification).
βœ… If your company has enabled IMEI Lock, you must contact your admin to reset or change the registered device.

2️⃣ Ensure No Active Session on the Previous Device

βœ… If you didn’t log out from your old device, the system might not allow a new login.
βœ… First, log out from the previous device, then try again on the new device.

3️⃣ Clear App Cache & Restart the App

βœ… Go to Settings β†’ Apps β†’ BreezeFSM β†’ Storage β†’ Clear Cache
βœ… Restart the app and try logging in again

4️⃣ Check Network & App Version

βœ… Ensure you have a stable internet connection (WiFi or Mobile Data)
βœ… Update BreezeFSM from the Google Play Store before attempting to log in

5️⃣ Contact Support for IMEI Reset

βœ… If you need to change your registered device, contact the BreezeFSM Support Team:
πŸ“§ Email: support@lokaviveka.com
πŸ“² WhatsApp: +91-8981402299
🌐 Help Desk Portal: Click Here