Multitab Error When Logging into the BreezeFSM Backend Portal
📌 Feature Name
BreezeFSM Backend Portal – Login Session Management
🖼️ Reference Screenshot
📝 Description
This error occurs when a user tries to access the BreezeFSM backend portal multiple times from different browser tabs without logging out properly.
Since BreezeFSM allows only one active session per user, closing a tab without signing out and then attempting to log in again in a new tab causes the system to detect a session conflict and display a "Multitab Error" message.
⚠️ Error Message Displayed
"You are not allowed to open the application in multiple tab"
📍 Reasons Why This Happens
Previous Session Still Active
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Closing the tab without logging out leaves the last session active in the system.
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Multiple Login Attempts in Different Tabs
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Opening the BreezeFSM portal in more than one tab triggers a session conflict.
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Security Restrictions
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BreezeFSM prevents multiple active tabs to protect data integrity and avoid conflicting actions.
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🛠️ How to Fix This Issue
✅ Step 1: Restore the Last Tab and Log Out
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Press Ctrl + Shift + T (Windows) or Cmd + Shift + T (Mac) to reopen your last closed tab.
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If BreezeFSM loads, log out properly from that session.
✅ Step 2: Use the SignOff Link to Reset the Session
If you are stuck on the Multitab Error screen:
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Look at the URL in your browser address bar — it will end with MultiTabError.aspx.
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Replace MultiTabError with signoff in the URL.
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Press Enter.
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You’ll be redirected to the BreezeFSM login page.
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✅ Step 3: Log In Again
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Enter your credentials and log in as usual.
📌 Prevention Tips
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Always log out from BreezeFSM before closing the tab or browser.
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Avoid opening the backend portal in multiple browser tabs.
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Bookmark the SignOff URL for quick access if the error occurs frequently.
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