BreezeFSM
When will this updated policy take effect?
The new payment and account reactivation policy will be effective from April 1, 2025.
How can I contact support for reactivation?
You can contact BreezeFSM Sales for assistance via: Call: 9674476953 Email: sneha.d@lokaviveka.com
What should I do if I want to resume services after 90 days?
If your account has been inactive for 90 days, it will be treated as a new account, meaning you must re-subscribe with new pricing and contractual terms.
Will my account data be lost if my account is deactivated?
Yes, if your account is deactivated after 60 days, your data will be removed from BreezeFSM servers. It is recommended to keep your payments up to date to prevent data loss.
What is the reinstatement fee for accounts deactivated after 60 days?
If your account is deactivated after 60 days, you will need to pay a reinstatement fee equal to the setup charge to restore your account.
What is the reactivation fee for accounts suspended after 30 days?
The reactivation fee is an additional charge required along with the pending payment to regain access to the platform. The exact fee amount can be obtained from BreezeFSM support.
How can I avoid account suspension or deactivation?
To ensure uninterrupted access, make sure to clear your pending payments within 30 days of the due date.
What happens if my account remains inactive for 90 days?
If an account is inactive for 90 days, it will be treated as a new account. This means you will have to follow new pricing and contractual terms if you wish to resume services.
What happens if my account remains unpaid for 60 days?
If your account remains unpaid for 60 days, it will be deactivated and removed from our servers. To reinstate the account, you will need to pay a reinstatement fee, which is equal to the initial setup charge.
What happens if my account remains unpaid for 30 days?
If your account remains unpaid for 30 days, access to the platform will be temporarily suspended. You can reactivate the account by making the payment along with a reactivation fee.
🌟 Breeze Help & Support 🌟
? Breeze Help & Support ? ? Email: support@lokaviveka.com ? WhatsApp: +91-898-140-2299 ? Facebook Messenger: https://m.me/BreezeERPforSMBs ? Help Desk Portal: https://lokaviveka.zohodesk.in/portal/en/home ? Knowledge Base: ...
Does the BreezeFSM app run on all mobile devices? What Android version do you support?
BreezeFSM is designed to work on most modern smartphones to ensure smooth field operations for your sales team. ✅ Supported Devices: BreezeFSM is compatible with the majority of Android smartphones. We currently support devices running Android ...
Is real-time analytics available for sales and visits in BreezeFSM?
Yes! ? BreezeFSM provides real-time analytics for both sales and field visits. With real-time tracking, you can: ✅ Monitor your team's daily sales performance. ✅ Track ongoing field visits live. ✅ Get instant insights on order bookings, collections, ...
When is the BreezeFSM Support Team available?
The BreezeFSM Support Team is available during the following schedule: Days: Monday to Friday Timings: 10:30 AM to 7:30 PM (IST) Exclusions: National and company-declared holidays
Do you provide SOC 2 compliance for cloud security?
Yes, BreezeFSM ensures cloud security by adhering to industry best practices. If you require SOC 2 compliance, we can discuss specific security measures and certifications available for your business needs.
Does BreezeFSM support real-time location tracking of employees?
Yes, BreezeFSM supports real-time location tracking of employees. This feature allows managers to monitor field sales representatives' live locations, ensuring efficient route planning, better accountability, and improved productivity.
Can we integrate BreezeFSM with Google Maps for route optimization?
Yes, BreezeFSM can be integrated with Google Maps for route optimization. This integration allows field sales representatives to plan the most efficient routes, minimize travel time, and optimize their daily schedules.
Is Reimbursement Approval Tracked in the System?
Yes, BreezeFSM provides a reimbursement approval tracking feature to streamline expense management for field sales teams. How Reimbursement Tracking Works? ✅ Expense Submission – Users can submit expense claims with receipts and details. ✅ Approval ...
Does the BreezeFSM Application Work Offline?
Yes, BreezeFSM supports offline functionality, allowing field sales representatives to continue their tasks even without an internet connection. How Does Offline Mode Work? ✅ Users can create orders, log visits, and capture customer data while ...
Do You Provide Only Cloud-Based Solutions, or Is On-Premise Deployment Available?
BreezeFSM primarily offers a cloud-based solution, ensuring seamless accessibility, automatic updates, and scalability. However, we also support on-premise deployment for businesses that require greater control over their data and infrastructure. ...
Do You Provide an NDA for Data Protection?
Yes, we provide a Non-Disclosure Agreement (NDA) to ensure the confidentiality and security of your business data. We understand the importance of data protection and privacy, and an NDA helps establish a legally binding agreement to safeguard ...
Is It Possible to Integrate BreezeFSM with TradeIndia and IndiaMART?
Yes, BreezeFSM supports integration with TradeIndia, IndiaMART, and other B2B marketplaces using APIs. This allows businesses to automate lead capturing, order management, and customer follow-ups seamlessly within BreezeFSM. Key Benefits of ...
Is It Possible to Integrate BreezeFSM with HRMS or Other Applications Using APIs?
Yes, BreezeFSM supports API-based integration with HRMS, ERP, CRM, and other third-party applications. Our system provides secure and flexible APIs to ensure seamless data exchange between BreezeFSM and other business solutions. Key Integration ...
Do You Allow Customization in the BreezeFSM Application?
Yes, BreezeFSM supports customization based on business requirements. We understand that different organizations have unique workflows, so we offer flexible customization options to meet your specific needs. Customization Options Available: ✅ Feature ...
Is the BreezeFSM Application Available on Both Android and iOS?
Currently, BreezeFSM is available only on Android to support field sales teams efficiently. iOS compatibility is not available at the moment, but it may be included in our future roadmap based on demand and business requirements. Additionally, ...
Can I Record Voice Notes for My Visits in BreezeFSM?
Yes, BreezeFSM allows users to record voice notes during their field visits. This feature helps sales representatives quickly capture important meeting details, customer feedback, and follow-up actions without needing to type long text entries. How ...
Does BreezeFSM Have AI-Integrated Features?
Yes, BreezeFSM includes AI-integrated features to enhance automation, improve efficiency, and optimize field sales management. AI capabilities help businesses make data-driven decisions, automate repetitive tasks, and improve overall productivity. ...
Can We Restrict Login Based on Geolocation (Like Home Location) in BreezeFSM?
Yes, BreezeFSM allows login restrictions based on geolocation, ensuring that users can only log in from predefined locations, such as their office, or assigned work area. How Geolocation-Based Login Restriction Works? ? Predefined Location Setup – ...
Does BreezeFSM Support GPS-Based Attendance Tracking?
Yes, BreezeFSM supports GPS-based attendance tracking to ensure accurate location-based attendance logging for field sales teams. How GPS-Based Attendance Works in BreezeFSM? ? Real-Time Location Capture – When a user marks attendance, BreezeFSM ...
What Happens If a User Does Not Log Out but Logs In the Next Day?
If a user does not log out and tries to log in the next day, the system will first prompt them to log out before allowing a new login. How It Works? When attempting to log in the next day, BreezeFSM will ask the user to log out first. After logging ...
Can We Restrict Duplicate App Login in BreezeFSM?
Yes, BreezeFSM provides the option to restrict duplicate logins by implementing an IMEI Lock feature. How Does IMEI Lock Work? Each user’s device IMEI (International Mobile Equipment Identity) can be registered with their BreezeFSM account. Once ...
📌 How can I contact BreezeFSM Support?
? BreezeFSM Support ? WhatsApp Support: +91-8981402299 ? Email: support@lokaviveka.com ? Facebook Messenger: https://m.me/BreezeERPforSMBs ? Website: https://breezefsm.in/ ? Help Center: https://lokaviveka.zohodesk.in/portal/en/kb ? Help Desk ...
The app is crashing. What should I do?
✅ Clear Cache: Go to Phone Settings > Apps > BreezeFSM > Clear Cache ✅ Check Storage: Ensure at least 2GB of free space ✅ Update the App: Install the latest version from Play Store ✅ Restart your Phone
Why is my GPS location not updating?
✅ Ensure GPS & Location Services are ON ✅ Set location permission to ‘Allow All The Time’ ✅ Disable Battery Saver Mode ✅ Update Google Maps & restart your device ? Need help? Check our GPS Troubleshooting Guide
How do I mark my attendance?
➡️ Open the app and go to "Attendance", then select your login method (User ID & Password, Fingerprint, or Selfie).
Can I log in using my fingerprint or face ID?
➡️ Yes! BreezeFSM supports Fingerprint & Selfie Login (if enabled by your company).
How do I sign up on BreezeFSM?
➡️ You will receive login credentials from your company admin. Use the registered mobile number/email & password to sign in.
What are the system requirements for BreezeFSM?
✔️ Android Version: 9 or above ✔️ RAM: Minimum 4 GB ✔️ Internal Storage: Minimum 2 GB free ✔️ Good Internet Connectivity ✔️ Google Maps Updated ✔️ A smartphone with a decent front and back camera
How do I install BreezeFSM?
➡️ Download BreezeFSM from the Google Play Store and follow the installation guide.
Who can use BreezeFSM?
➡️ Any business with an on-field sales team, including FMCG, Pharmaceuticals, Retail, and Distribution sectors.
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