Policies
Our Payment & Account Reactivation Policy
I hope this message finds you well. At BreezeFSM, we continuously strive to enhance our services while maintaining a seamless experience for all our valued clients. To ensure smooth operations and timely access to our platform, we are implementing an ...
BreezeFSM Support Team Availability
Overview: The BreezeFSM support team is available five days a week to assist customers with technical and operational queries. Our team ensures prompt responses and resolutions to enhance user experience. Support Team Working Hours: Days: Monday to ...
SOC 2 Compliance for Cloud Security
Overview: BreezeFSM prioritizes data security and privacy by adhering to industry best practices. If your organization requires SOC 2 compliance, we can discuss specific security measures and certifications available for your business needs. What is ...
Third-Party API Review & Server Setup
The mentioned time frame does not account for the review of third-party APIs (if applicable). Our estimate includes the entire server setup and its related support
Feature Development & Customization
Reserves the right to charge extra for any client-suggested feature. Features that are considered generic requests may be included in ongoing development at LOKA VIVEKA’s discretion. Any changes to the outlined processes may be incorporated during ...
Application Compatibility & Availability
The BreezeFSM mobile application is compatible with Android devices running version 9.0 and above. The entire solution is available only in the English language.
Payment & Invoicing
Government taxes (GST) are extra as applicable. All invoice payments must be completed within 7 days from the receipt of the bill. Subscription payments are payable in advance on a yearly or quarterly basis.
Setup & Training
A one-time setup fee covers: Data migration (master data) Policy configuration Online training for admin users Training is provided online to all admin users twice as part of the package. Additional online training can be arranged based on mutual ...
Subscription & Customization
Subscription period begins once system credentials and mobile app credentials are shared with the client. Any customization requests will be considered at the service provider’s discretion. Taxes must be paid in advance before subscription ...
BreezeFSM Deployment Policy
At BreezeFSM, we offer flexible deployment options to meet different business requirements. While our solution is primarily cloud-based, we also provide on-premise deployment upon request for organizations that require greater control over their data ...
Data Protection & NDA Policy
At BreezeFSM, we prioritize data security and confidentiality. To ensure the protection of sensitive business information, we offer a Non-Disclosure Agreement (NDA) upon request. 1. NDA (Non-Disclosure Agreement) Policy We provide an NDA to establish ...