How to Troubleshoot Login Failures in BreezeFSM?

How to Troubleshoot Login Failures in BreezeFSM?

If you're unable to log in to BreezeFSM, follow these troubleshooting steps:

🔍 Step 1: Check Your Credentials

  • Ensure that you are entering the correct User ID and Password.
  • If you've forgotten your password, then reset it.

🔍 Step 2: Verify Network Connection

  • Ensure you have a stable internet connection (WiFi or mobile data).
  • Try switching between WiFi and mobile data to see if the issue persists.

🔍 Step 3: Check Device & IMEI Lock

  • If your organization has enabled IMEI-based login restriction, ensure you are using the registered device.
  • If you changed your phone, contact your administrator to update the IMEI registration.

🔍 Step 4: Update the Application

  • Make sure you are using the latest version of BreezeFSM from the Google Play Store.
  • If the app is outdated, update it and try logging in again.

🔍 Step 5: Clear Cache & Restart

  • Go to Settings → Apps → BreezeFSM → Storage → Clear Cache.
  • Restart your phone and attempt to log in again.

🔍 Step 6: Contact Support

If the issue persists, reach out to the BreezeFSM Support Team:
📧 Email: support@lokaviveka.com
📲 WhatsApp: +91-8981402299
🌐 Help Desk Portal: Click Here

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